We are looking for a Business Architect within CRM/CXE to reach new heights with Columbus!

Welcome to Columbus! We strive to be the preferred digital advisor; we win customers with unique industry expertise, and we aim to guide and navigate businesses into a successful digital transformation and future.

Are you a visionary with a proven passion for transforming business processes and value creation through cutting-edge CRM solutions? Do you thrive in dynamic environments where innovation meets strategy? If so, we have the perfect opportunity for you!

Most of our customers have thousands of employees globally and we want to move them in the right direction. We believe that we are creating journeys, contesting the status quo through end-to-end advisory while offering a wide spread of competencies. This is where you come in as a pivotal add-on to our business. You might be the missing piece of the puzzle in our growing organization.

Role Overview: As a Business Architect specializing in CRM and Microsoft Dynamics 365 CE, you are playing a pivotal role in shaping and building up our clients’ digital journeys. You will work closely with stakeholders to understand their business needs, design innovative solutions, and ensure seamless implementation. Your expertise will drive the success of our CRM initiatives, enhancing customer engagement and operational efficiency.

Key Responsibilities:

• Collaborate with clients to gather and analyze business requirements.
• Design and architect CRM solutions using Microsoft Dynamics 365 CE.
• Lead workshops and training sessions to ensure successful adoption.
• Develop and maintain comprehensive documentation.
• Stay up to date with the latest industry trends and best practices.
• Provide technical guidance and support to project teams.

What We’re Looking For:

• Proven experience and record as a Business Architect or similar role with several successful client journeys.
• Facilitator or contributor in pre-sales processes.
• In-depth knowledge of Microsoft Dynamics 365 CE as a project leading professional.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, being able to co-op with customer C-level.
• Ability to manage multiple projects while meeting deadlines.
• A passion for innovation and continuous improvement.

Exciting customers and challenges

You’ll get to work with large companies in all of Scandinavia – and the world. They all face different challenges with their CRM solutions, and you get to help them on their journey.

Together with the rest of the global CRM/CXE team, you would find the best solution for this specific customer and their business, implement the solution, and help the customer get started. But this is not where the journey will end. We have long-lasting relationships with our customers and usually continue to deliver value even after a solution has been delivered.

Plenty of growth opportunities

New challenges, complex projects, and new surprises every day. Even though you are a seasoned professional you should still get chances to develop new skills. Every “Columbian” can expect an exciting career ahead of them, with many new opportunities to grow and take steps forward. You are never alone on your mission, of course, and you have plenty of colleagues to bounce ideas and jam with.

Why join Columbus?

At Columbus, we care about each other as much as we care about our business. That's why we offer:

• Not just a job, but a career: You will have access to a varied training program, including online and physical courses, to accelerate your career development and support your personal and professional growth.
• A sense of belonging: At Columbus, we value teamwork and have a great collaborative environment. You will be part of a company where your colleagues have deep industry insights and a strong understanding of our customers' needs. Here, you will thrive in a dynamic and inclusive workplace where your expertise creates meaningful results.
• Work-life balance: The well-being of our employees is a priority. We want you to be the best version of yourself at work, so we offer high flexibility to shape your own workday.
• Global influence: You will be part of a global team that is at the forefront of industry trends, with opportunities to influence and improve our service offerings on an international level.

Become a part of Columbus!
You can easily apply by connecting your LinkedIn or by uploading a CV via the link. Interviews will be held on an ongoing basis. We are looking forward to receiving your application!

About Columbus
Columbus is a global IT consulting company with more than 1600 employees. Our experts enable digital transformation, maximize, and secure the future of your company. We are experts at creating growth through insights into your customers' behaviors and providing a seamless experience as they interact on your digital channels. With our industry-wide experience in B2B and complex B2C, we stand out in the market and make Columbus the leading partner in the Nordic region, when it comes to digital sales. We help our customers to design and implement top-class solutions according to industry-specific needs so that the full potential of your digital business is unleashed.

www.columbusglobal.com/en/