Do you master dissecting complex business processes and translating them into clear, actionable requirements? Columbus IT invites you to bring your expertise to a team that values the fusion of analytical insight and customer-focused solutions.
Join the forefront of the digital commerce transformation at Columbus IT. We're scouting for a Business Analyst who not only delves into the complexities of digital commerce but is also passionate about ensuring customer success through rigorous analysis, training, and documentation.
At Columbus we have a steadfast commitment to deliver digital transformation for a better tomorrow. We are dedicated to enhancing and expanding our relationships with our customers– and that is why we need you.
As our new Business Analyst in Digital Commerce you will play a pivotal role in the lifecycle of digital commerce projects, from understanding intricate business processes to ensuring customers are proficient with the delivered solutions.
Our Digital Commerce Business Line is growing, and your role will be as part of a Danish core team focused on client facing services, within a Global team of more than 300 skilled consultants. In total we’re more than 1800 highly skilled people in Columbus, making us the go-to partner for some of the biggest and most interesting companies in the Nordics.
Describe and Analyze Business Processes: Deep dive into business operations to understand, articulate, and document workflows, challenges, and opportunities.
Detail Customer Requirements: Work closely with stakeholders to precisely define and document their needs, maintaining an organized backlog and establishing clear acceptance criteria.
Documentation and Approval: Lead the process of drafting comprehensive functional requirement documents. Facilitate stakeholder reviews and secure necessary approvals.
Data & Content Support: Assist in managing and curating data and content to ensure its accuracy, relevance, and alignment with business objectives.
Test Planning & Cases:
Draft comprehensive test plans and cases ensuring thorough coverage of all functionalities and scenarios.
System Testing: Execute systematic testing of solutions to identify and rectify discrepancies, ensuring seamless integration and performance.
Champion Customer Success:
Take the lead in training users on new systems and solutions. Craft detailed documentation to support and guide them, fostering confidence and adeptness.
Skills and Qualifications:
Degree in Business, Information Technology, or a related field.
Proven ability to unravel complex business processes and develop clear, actionable strategies.
Excellent communication skills, capable of bridging the gap between technical and non-technical stakeholders. Fluent in Danish and English.
Exceptional organizational and multitasking skills.
A proven track record of detailing and implementing customer requirements. Preferably within the digital commerce sphere.
Hands-on experience in ensuring the quality of solutions, along with orchestrating training and documentation initiatives to promote customer success.
We don't expect you to master all responsibilities and skills from day one, so please do tell us where you’re great and where you’ll need support. And as personal development is key in Columbus, you now might already have an idea of how you can develop yourself and your skills with us 🙂
Previous experience from a similar role (internal or agency) is prioritized.
But why Choose Columbus as your future employer?
In Columbus we value our employees as more than just colleagues. We make room for you and your family, so your work and private life can be connected. In that way you can be the best possible version of yourself – and that is a part of our values. We trust each other and prioritize our personal lives as well in all levels of the organization. As an example, Columbus went beyond the Civil Service Law and now allow all new parents regardless of gender 100 % salary for 24 weeks during their maternity leave 👏 We offer a competitive salary and bonus, pension, health insurance, and room for you to evolve your competencies and evolve within our organization.
You will be a part of culture where we value collaboration, sparring and being great colleagues. We remember to stay curious and evolve both as individuals and as an organization. We value being more than just (great) colleagues and remember to have fun both during the workday and at large social events, where all our Danish colleagues get together, like this year’s kick-off summer party at Hindsgavl Slot or just ending the week with a laugh at the Friday bar 🙌 Social team-activities is an important part of our work, so we make sure to facilitate fun possibilities for you to get to know your colleagues!
We are working with some of the best and most innovative partners in the industry, so if you’re well versed within Microsoft Dynamics Commerce, Optimizely, Commercetools, Litium or DynamicWeb, it’s a big plus.
Read more about one of our E-commerce customer stories : How Toyota Material Handling Europe improved customer service and experience through their e-commerce strategy | Customer Testimonial | Columbus (columbusglobal.com)
Become a part of Columbus!
With us you don’t have to send motivated applications or answer hourly long questionnaires. That time has passed. Apply with your CV and a short description through LinkedIn. You are also more than welcome to reach out to us through the chat function right here in the lower right corner if you have any questions at all!
For any further questions you are as well welcome to contact our Recruiter Christian Egeberg on mobile: +45 22166330.
We are looking forward to receiving your application!